-Incidental Hardware & Software Services

PATTCO Printer Systems offers many hardware and software services beyond that of the standard "break/fix" or ongoing maintenance concept.   In today's information systems environment, we must remain flexible in offering services that speak to the varying needs of the preventive facet of the operation.   Some of the most common of these services include:

• Operating system software release updates, patches, and version upgrades
• Network operating system software patches and release updates
• Preventive maintenance checks for signs of pending failures, especially on servers
• Preventive maintenance on printers, including installation of scheduled maintenance kits
• Detailed inventory & needs assessment
• Cleaning and preventive maintenance for all types of hardware
• Virus checking and cleaning, and testing to see if virus detection software is up to date
• Setup of virus detection software
• Firewall setup
• Installation & de-installation of hardware and software
• Data transfer from old systems to new systems
• Application software installation and transfer
• Hardware and software upgrades including including installation of specific features
• Setup and use training for communicating between separate sites (i.e. home to office)

We Service the entire range of the business PC environment, as well as the IBM MidRange family including the AS/400, Sys/36, RS/6000, and all related IBM and non-IBM peripherals.